FAQ’S

What is your refund policy regarding classes?

All deposits are non-refundable until such time as we find a student to fill the spot.  We will make every effort to do this, however, should the spot not fill, no refund will be given.  For classes requiring payment in full, there are no refunds on any class cancelled less than 14 days prior to commencement of session.  This is what allows us to keep our classes small. Any applicable refunds will be processed within 45 days of request. We understand that “life happens” and will offer any student the opportunity to credit their fees towards another class, for themselves or another, within the next 12 months.  All students will receive a medical questionairre which must be filled out prior to class.  If there is a “yes” answer on the form, you MUST receive a waiver signed by a doctor prior to first water session.  We also reserve the right to cancel and reschedule Open Water dives due to weather or water conditions.  Cancellations due to weather or water conditions will be rescheduled, but are not eligible for a monetary refund.  If you are not able to reschedule, a credit towards gear/class purchases can be issued.  Weather conditions – icy roads, temperatures below 40 degrees or above 95 degrees may cause reschedule.  Water conditions with visibility deemed unsafe by the lead instructor are also cause for reschedule.